Ⅰ. Platform Website and Pricing
Website: https://eliteroomz.com
All prices include Australian VAT and customs duties.
DDP (Delivered Duty Paid): No additional fees are required at the time of delivery.
Ⅱ. Shipping and Logistics
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Address: 219 KING FARMS LOOP, BRIGHTON, TN, 38011
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Carriers: DHL, FedEx, UPS
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Shipping Time: 1–3 business days after order processing
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Estimated Delivery: 6-14 business days
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All items are shipped from the United States and are fully trackable
Ⅲ. Right of Withdrawal
As per the Australian Consumer Law (ACL), you are entitled to request a return, refund, or exchange within 14 days of receiving the product.
Ⅳ. Payment and Data Security
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Payments are processed through PCI-DSS compliant platforms
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Credit card data is not stored
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The website uses HTTPS (TLS/SSL) to ensure secure transmission
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Data processing complies with GDPR and is used solely for order and service purposes
Ⅴ. Contact Information
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Address: 219 KING FARMS LOOP, BRIGHTON, TN, 38011
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Phone: +1(352) 601-4468
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Email: mail@eliteroomz.com
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Service Hours: Mon-Fri, 9 AM to 6 PM (Australia/Sydney Time, AEST/AEDT)