Sales Tax and DDP Delivery Policy

Ⅰ. Pricing and Components

Our platform uses a Delivered Duty Paid (DDP) model, with all taxes and fees included in the purchase price.

The final amount to be paid is the total amount confirmed on the checkout page, with no additional payments required at delivery.

Ⅱ. Pricing Transparency

At checkout, the main components of your order will be displayed:

The specific breakdown and amounts of these charges may vary based on the order details and shipping address.

Ⅲ. Australian Goods and Services Tax (GST)

As per Australian law, orders shipped to Australia are subject to Goods and Services Tax (GST).

The GST is included in the product price or total amount at checkout.

If there are changes to tax rules or rates, the price display will adjust accordingly.

Customers do not need to declare the GST amounts already collected or included by the platform.

Ⅳ. DDP Delivery

All orders are processed under the DDP model, where customs duties and taxes are settled before arrival in Australia.

No additional payments or customs clearance are required by the customer.

Shipping is handled by DHL, FedEx, or UPS, with full tracking available.

In case of address errors, delivery failure, or customs checks, customer support will assist in resolving the issue.

Ⅴ. Shipping, Fees, and Timelines

Order Processing Time:
- Orders paid before 6:00 PM (AEST) will be processed the same day.
- Orders paid after 6:00 PM will be processed the next day.
- Orders placed during weekends or holidays will automatically be processed on the next business day.
Estimated Delivery Time: 6-14 business days, with longer delivery times for remote areas.
Shipping Fees:
- Orders of 135.00 AUD or more: Free shipping.
- Orders under 135.00 AUD: 8.00 AUD shipping fee.

Any additional fees caused by incorrect shipping information provided by the customer will be the customer’s responsibility.

Ⅵ. Customs Documentation

Ⅶ. Invoices and Billing Information

At checkout or once the order is completed, customers can view:

The platform will issue an electronic invoice for after-sales queries, returns, or personal reference.

Ⅷ. Scope of Policy

This policy applies to the mainland Australian region.

Orders may be shipped to certain islands or remote areas of Australia, depending on logistics availability.

Ⅸ. Contact Information

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